Influence, sourness

The famous Infl people book says when faced with the choice of punishing or rewarding people, you should do the latter. Otherwise you have lower chances of accomplishing your goal and you may leave people to be sour against you.

Congratulating someone can be funny when taken out of the context I am referring to.

leaves ppl sour. Reward helps.

Health INS companies want punish? No just get money , riskier smoker clients? But this ends up being penalizing